Frequent questions and answers

How can I start using MELP?

Can I take a trial?

How long does it take to set up my account?

How many benefits can I add by using MELP?

What kind of employee benefits I can add by using MELP system?

What is a flexible benefit?

How to change my password?

I am an employee: how to log in and log out MELP mobile application?

I am an HR manager: how to log in and log out my organisation account?

I cannot log in to my MELP account, what should I do?

What is a minimum subscription term?

Can I choose a currency to pay in?

What are the payment terms?

My company billing address has been changed, what should I do?

Where can I find more information about MELP terms of service?

Does MELP provide two-factor authentication?

How can I protect my MELP account?

Can we integrate MELP with our internal CRM or Accounting system?

I'm a service provider and want to join to MELP Shop, how can I do that?

I’m a service provider and want to give a discount to all MELP Clients, how can I do that?

In which countries does MELP operate?

Is MELP available in other languages?

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