We believe that the heart of every successful organisation is its people. Join us on a mission to prioritise employee well-being, motivating teams to achieve shared success.
We envision a future where every organisation’s success is powered by motivated and engaged individuals. Imagine a workplace where praise is as plentiful as office supplies, where employee benefits are not just perks but meaningful experiences, and where communication isn’t a chore but a celebration of connection between colleagues. That’s what we’re building — and we invite you to join us in revolutionising the workplace together.
Employees matter. Teamwork. Responsibility. Quality.
We are here to help your team not just work, but thrive - not just communicate, but truly connect.
From visionary developers to empathetic customer support champions, the minds behind MELP are driven by passion, expertise, and a shared commitment to revolutionising the HR tech landscape.
If you would like to join us, send your motivation to business@melp.com
MELP guarantees a secure and private environment for you and your employees while using our platform. We support our clients in complying with EU directives on GDPR (2016/679) and Whistleblower Protection (2019/1937).
At MELP, we make no compromises when it comes to keeping our clients’ information safe and secure. We are proud to be certified to ISO/IEC 27001 — the international standard that sets out best practices for an Information Security Management System (ISMS). Achieving accredited certification to ISO/IEC 27001 demonstrates that MELP has undergone an independent, expert assessment confirming the adequate protection of our clients’ data. To better understand our approach to information security and data protection, read more.
Our Professional Indemnity is insured for the amount of €1 million by Lloyd’s, the world’s leading specialist insurance market, which holds financial strength ratings of A+ (Strong) from Standard & Poor’s, AA- (Very Strong) from Fitch Ratings, and A (Excellent) from A.M. Best.
The General Data Protection Regulation (GDPR) is an EU privacy law that came into effect on 25 May 2018. It introduced stricter rules on what organisations can do with your data and expanded your rights to access and control how your personal information is used. If you’d like to know more about our GDPR compliance, read more.
In 2019, the European Parliament published a new directive, known as the EU Whistleblowing Directive or EU Directive 2019/1937. Article 8 of the directive states that Member States must require legal entities in both the public and private sectors to establish reporting channels - a whistleblowing hotline - and mechanisms for follow-up. These mechanisms can be managed internally by a company employee or department, or externally by a third-party provider such as MELP.
MELP hosts data using one of the world’s most reliable and secure cloud services - Amazon Web Services (AWS). Amazon’s data centres meet the highest security standards, with multiple layers of physical and operational protection. AWS is designed to satisfy the data security requirements of privacy-sensitive organisations.
As an additional security layer to reduce the risk of fraud, data breaches, and identity loss, MELP uses two-factor authentication (2FA), provided by Amazon Cognito. Amazon Cognito complies with HIPAA, PCI DSS, SOC, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and ISO 9001 standards.
We have designed our infrastructure to be highly available and fault-tolerant. To achieve this, we apply industry best practices, including the AWS Well-Architected Framework.
AWS resources are configured in accordance with the CIS AWS Foundations Benchmark.
Our server infrastructure is hosted across multiple Amazon Web Services (AWS) data centres in the Dublin region, Ireland.
Our production environment is fully separated from the environments used for development and testing — we operate it under a separate AWS account.
Cross-account and cross-region automated backup policies are in place to ensure customer data is backed up across multiple AWS accounts and regions within the EU (Ireland and Germany).
The network is isolated from external access. Administrative access is only possible via an encrypted connection and is limited to authorised personnel.
Access for engineering personnel and software components is managed according to the principle of least privilege, with tight security groups and IAM policies.
As an additional security layer to reduce the risk of fraud, data breaches, and identity loss, MELP uses two-factor authentication (2FA), provided by Amazon Cognito. Amazon Cognito complies with HIPAA, PCI DSS, SOC, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and ISO 9001 standards.
Keep your password secret. None of your colleagues should know your login details.
Enter your login information only on the official MELP website. If you’re unsure, visit melp.com directly to stay safe.
MELP will never ask for personal information - do not respond to any suspicious requests
.Make sure your computer and browser are protected with up-to-date antivirus software.
Yes, we do. Two-factor authentication is required by default on both an organisation account and a Mobile application.
To change your password:
1. At the upper right corner next to your account name click the arrow to expand Settings
2. Click “Change password”
3. Enter your old password and set up a new password
4. Submit changes
To log in to the MELP app:
1. Go to Google Play or Apple Store and download MELP.com application.
2. Install the Application to your smartphone and open it
3. Read and accept terms and conditions and start using the
4. Choose login type and follow the instructions
To log out of the MELP app:
1. Click 'More'
2. Choose to ‘Log out’
If you are facing any problems, contact your HR manager.
1. Check your credentials
2. Be sure you are using the correct username and password. If you are not sure about your username, please contact your HR manager.
3. Reset your password: On the login page, you can find a link to reset your password. You have to enter your username (email address) and we will send you instructions on how to reset your password.
To log in to your organization account:
1. Go to melp.com/login
2. Choose login type and follow the instructions
3. Click the button to log inIf you forgot your password, you may reset or change your password: Click to reset your password.
To log out of your organisation account:
1. At the upper right corner next to your account name click the arrow to expand Settings
2. Choose to log out button
To keep your account safe and protected we recommend logging out of the system after each usage.
Feel free to check out our FAQ page where you will be able to find answers to various topics.