We believe that the heart of every successful organisation is its people. Join us on a mission to prioritize the well-being of employees, motivating them to achieve collective success.
We envision a future where every organisation's success is driven by motivated and engaged individuals. Picture a workplace where kudos are as abundant as office supplies, where employee benefits are not just perks but valuable experiences, and where communication is not a chore but a celebration of connection between employees. That is what we’re building here and we invite you to revolutionize your workplace together.
Employees matter. Teamwork. Responsibility. Quality.
We are here to see your team not just working but thriving, not just communicating but connecting.
From visionary developers to empathetic customer support champions, the brains behind MELP are fueled by passion, expertise, and a shared commitment to revolutionizing the HR-tech landscape.
Co-founder, CEO
Loves ice bathing
Co-founder, Product
Studied in 6 different countries
Co-founder, Sales
Former chef
Product Owner
Can do 10 push-ups
Back-end, CTO
Self-proclaimed gym-rat
Front-end
Loves spicy food
Back-end
Squats heavy, codes harder
Director, The Netherlands
Game Designer
Client Service Manager
Fluent in sarcasm
Account Executive
Created a famous book club
Marketing Manager
Eurovision megafan
Partnerships manager
Leads desk yoga sessions
CBDO
Impressive photography skills
Senior Account Executive
A morning person
If you would like to join us, send your motivation to business@melp.com
MELP guarantees a protected and private environment for you and your employees while using our platform. We help our clients to be compliant to EU directives on GDPR (2016/679) and Whistleblower Protection (2019/1937)
MELP makes no compromises when it comes to keeping the information of our clients safe and secure. We are proud to be certified ISO/IEC 27001 – the international standard that describes best practice for an information security management system (ISMS). Achieving accredited certification to ISO/IEC 27001 demonstrates that MELP is granted an independent, expert assessment of the adequate protection of the data of our clients. For a better understanding of our approach towards information security and data protection, read more.
Our Professional Indemnity is insured for the amount of 1 million EUR by the worldwide leading specialist insurance market Lloyd’s, which has financial strength ratings of A+ (Strong) by Standard & Poor's, AA- (Very Strong) by Fitch Ratings and A (Excellent) by A.M. Best.
The General Data Protection Regulation (GDPR) is an EU privacy law that came into effect on May 25, 2018. It increased restrictions on what organisations can do with your data, as well as extended your rights to access and control how your personal data is used. If you want to know more about our GDPR compliance, read more.
In 2019, the European Parliament published a new directive, referred to as the EU Whistleblowing Directive or EU Directive 2019/1937. Article 8 of the Directive says that Member States must require legal entities in both the public and private sectors to establish reporting channels – a whistleblowing hotline – and mechanisms for follow-up. These mechanisms can be operated by a company employee or department, or by a third-party provider like MELP.
MELP hosts data in one of the most reliable and secure cloud services worldwide – Amazon Web services (AWS). Amazon’s data centers maintain the highest security requirements and have several layers of physical and operational security. It is designed to satisfy data security requirements for privacy-sensitive organisations.
As an additional security layer to reduce the fraud, data, and identity loss exposure, MELP uses 2-factor authentication (2FA), provided by Amazon Cognito. Amazon Cognito complies HIPAA, PCI DSS, SOC, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and ISO 9001 standards.
We have designed our infrastructure to be highly available and fault-tolerant. To achieve this, we have applied industry best practices such as the AWS Well-Architected Framework.
AWS resources are configured according to the CIS AWS Foundations Benchmark.
Our server infrastructure is hosted within multiple Amazon Web Services (AWS) data centers in the Dublin region, Ireland.
Our production environment is fully separated from other environments that we use for development and testing – we use a separate AWS account.
Cross-account and cross-region automated backup policies are in place to keep customer data backed up in multiple AWS accounts and multiple AWS regions within the EU (Ireland and Germany).
The network is isolated from the outside. Administrative access is only possible via an encrypted connection and for eligible personnel.
Access for engineering personnel and software components is managed according to the principle of least privilege, with tight security groups and IAM policies.
As an additional security layer to reduce the fraud, data, and identity loss exposure, MELP uses 2-factor authentication (2FA), provided by Amazon Cognito. Amazon Cognito complies HIPAA, PCI DSS, SOC, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and ISO 9001 standards.
At MELP, we do everything we can to protect your organization’s account, but there are some steps that you are also supposed to follow to keep your account secure:
1. Keep your password secret. None of your co-workers should know your login information.
2. Enter your login information only on the official MELP website. If you are not sure whether you should login, go to melp.com to be safe.
3. MELP never asks for personal information, so do not answer any suspicious requests for personal information.
4. Be sure your computer and browser have antivirus software.
Yes, we do. Two-factor authentication is required by default on both an organization account and a Mobile application.
To change your password:
1. At the upper right corner next to your account name click the arrow to expand Settings
2. Click “Change password”
3. Enter your old password and set up a new password
4. Submit changes
To log in to the MELP app:
1. Go to Google Play or Apple Store and download MELP.com application.
2. Install the Application to your smartphone and open it
3. Read and accept terms and conditions and start using the
4. Choose login type and follow the instructions
To log out of the MELP app:
1. Click 'More'
2. Choose to ‘Log out’
If you are facing any problems, contact your HR manager.
1. Check your credentials;2. Be sure you are using the correct username and password. If you are not sure about your username, please contact your HR manager.3. Reset your password: On the login page, you can find a link to reset your password. You have to enter your username (email address) and we will send you instructions on how to reset your password.
To log in to your organization account:
1. Go to melp.com/login
2. Choose login type and follow the instructions
3. Click the button to log inIf you forgot your password, you may reset or change your password: Click to reset your password.
To log out of your organization account:
1. At the upper right corner next to your account name click the arrow to expand Settings
2. Choose to log out button
To keep your account safe and protected we recommend logging out of the system after each usage.
Feel free to check out our FAQ page where you will be able to find answers to various topics.