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GDPR

GDPR Compliance

The EU General Data Protection Regulation (GDPR) was enforced on May 25th, 2018. The GDPR directive establishes a set of rules and regulations for the protection of personal data inside and outside the EU. It affects all companies that wish to store the personal data of European citizens.

MELP takes user privacy very seriously and fully complies with all privacy requirements in the GDPR agreement. MELP data protection processes and systems are reliable, robust, and have been tested by reputable quality control and data security organizations. We continuously build on our best practices to ensure that MELP technology meets and exceeds the industry‘s highest standards in data protection.

MELP privacy policy is written to be a concise, intelligible, and easily accessible user guide. You can familiarise yourself with how MELP processes your personal data at Privacy Policy and Privacy Policy Mobile

Cookies

MELP uses a “Cookies” pop-up window, which clearly indicates which cookies are collected and allows the user to choose which cookies to provide. A pop-up window is displayed until the user accepts the cookies. Please note that certain cookies are strictly necessary to provide the basic functions of the website and must be accepted by the user.

Complaints

In line with the General Data Protection Regulation procedures, MELP allows all users to amend or delete the provided information. Data Protection Officer is responsible for all customer requests and can be contacted by email at dap@melp.com

Also, at MELP, all consumers have the right to file complaints in accordance with the established procedure, which can be found here: Complaints Procedure